• 231 Queens Road, Norwich,NR13AE
  • enquiries@rosterhomecare.co.uk
  • 01603323653
  • Contact Us

00+

years Experience
Welcome To

Roster Home Care Services

Welcome to Roster Home Care Services, where your comfort and well-being are our top priorities. We are proud to have been recognized as the Best Home Care Provider at the 2024 Norfolk Regional Awards! This honour reflects our commitment to delivering exceptional care, thanks to the dedication and compassion of our incredible team.

We adhere to the highest standards in care, guided by the National Care Certificate and the NHS 6 C's:

CARE
COMPASSION
COMPETENCE

COMMUNICATION
COURAGE
COMMITMENT

WE ARE FULLY REGULATED BY THE CARE QUALITY COMMISSION (CQC)

Unlike some other home care providers such as introductory agencies, the service you receive from Roster Home Care is fully regulated, inspected and rated.

We welcome and comply with the registration and inspection and auditing process that regulation brings. We firmly believe that this commitment to transparency and quality can only drive the best possible experience for the people and their families that we support and care for.

Roster Home Care Services

Why Choose Us?

Our approach is simple: We prioritize your needs, ensuring that you feel heard and valued. With a minimum call time of 1 hour, we give you the time and attention you deserve, so you never feel rushed. We work closely with you and your family to create a personalized care plan that aligns with your goals and preferences.

Person-Centred Care

We understand that every individual is unique. Our caregivers are dedicated to working with you at your pace, doing things the way you want them done. By embracing a person-centred approach, we aim to make a positive difference in your life.

Uncompromised Well-being

Your safety and well-being are never compromised with our services. We strictly follow guidelines in the social care profession to provide compassionate, attentive, and reliable care at home.

Certified & Trustworthy

Our commitment to quality is reflected in our adherence to Care Quality Commission (CQC) regulations. Transparency and professionalism guide everything we do, ensuring that you receive care that meets the highest standards.

Award-Winning Care Team

With over 35 years of combined experience, our team of qualified nurses, care assistants, and specialists are ready to support you with dedication and expertise. This award is a testament to their hard work, and we are deeply grateful to our clients and their families for trusting us with their care. We look forward to reaching new milestones together!

Our staff are well qualified to provide a consistently outstanding quality of care for our Customers.

our staff

A pool of Trained & Qualified Staff

Our staff bring with them a vast array of knowledge, some having worked with our manager previously.

Some already hold their NVQ in care level 2 and 3 and Care Certificates.

All our staff spend 5 days Training this will include shadowing our team leader before starting work on their own, they will all be DBS checked and safer recruitment process followed.