Care in the home allows you and your loved ones to remain independent. Home care offers flexible support to help you continue living as independent as possible. You may need extra help with household chores, personal care or someone to help with shopping and getting out and about.

Roster Home Care offer specialist support in the comfort of your home. We can arrange daily or weekly visits or even 24 live-in care if needed. Our dedicated team of carers provide care services for customers suffering from Parkinsons, Dementia, long term illness and disabilities.

Our carers can assist with hospital appointments and collect prescriptions. We also offer services to help customers get out and about, meeting friends or taking part in group activities. This service can be integrated within your care plan as a regular commitment or delivered as a one-off meeting emergency care needs.

Our visiting care starts from 1 hour per week and can go up to several hourly visits throughout the day, depending on your needs. We can even offer overnight care in addition to visits throughout the day. On average, our visiting carers work around 20 /40 hours per week caring for different customers in the local community, but this can vary depending on the carer’s availability.

For live-in care, it’s slightly different. Our carers are required to take a mandatory break time of 14 hours per week (2 hours per day). When they take their breaks are agreed in advance with their manager and customer so that it doesn’t impact on the customer’s needs. A live-in carer’s breaks will either be covered by another visiting carer, a family member or not at all – it is always dependent on the customer’s requirements.

We have a thorough selection and assessment process whereby new recruits receive both theoretical and practical training to equip them in their role as a carer, as well as time shadowing an existing carer on their care calls. In addition to their initial assessments, we also hold regular refresher sessions and advanced training for those who have an interest in a specific area of care and would like to develop their knowledge and skills further. They will all undertake the 12-week training programme for the Care Certificate and will be offered further training in NVQ/QCF Care level 2 & 3.